FAQ

What is Hiber?

Hiber is a company that is building a universally accessible web-first, no-code, free-to-use platform called HiberWorld.

What is HiberWorld?

HiberWorld enables everyone to create, play, and participate in the Metaverse. HiberWorld already supports millions of interconnected virtual worlds, including games, and experiences. HiberWorld features a proprietary next generation 3D engine and is incorporating Web3 technology to support digital ownership and interoperability.

How do I create?

To get started on a mobile device, join Hiber at www.hiberworld.com and then tap Create.

How do I get a HiberWorld account?

Joining Hiber is as easy as tapping or clicking the Sign Up button, creating a Username and Password, and adding your birthdate so we can confirm your age since the social features are only available to those over the age of 13.

How can I change my username?

Open the hamburger menu and go to Settings. Once there you should see “change username”. Select that and enter your new username. NOTE: This can only be done once every (3) three months.

I lost my password, how do I recover my account?

If you forgot your password, you can try one of these things:

1. If you registered an email when you created your account, go to https://hiberworld.com/forgot-password and type the email you used into the email/username field. We will then send you an automated mail containing the information on how to reset your password.

2. If you did not register with an email, then we can try to reset the password manually for you. However, we need to know the date of birth registered for the account

3. If you don’t have your password, the date of birth, or access to an email connected to your account, we can’t help you. We don’t have any additional way to unlock or access your account and without an email, there isn’t any personally identifiable information to verify you own the account. Your best option is to start a new account and make sure you either sign-up with an email, write down or take a picture of your Secret Code, or remember your login information in the future.

How old do you have to be to join HiberWorld?

You need to be 13 years old or older to join HiberWorld and experience all it has to offer. If you are under the age of 13, you will need to get your parent or guardian’s permission and add their email address in order to join, but the under-13 experience is limited to playing and creating virtual worlds and games.

Does HiberWorld cost money?

HiberWorld is free to join, free to create, and free to play. At some point we do intend to add additional premium features and content, but currently the entire experience is free.

Does HiberWorld have controller support?

HiberWorld does not currently support the use of controllers. We are looking into adding this feature sometime in the future.

How can I delete my account?

Open the hamburger menu and go to settings. Once there, press the three dots to open up a new menu. Here you should see the option to “Delete Account”. Click there to start the process of deleting your account.

[Updated: January 31,  2023]